Macadamia

Macadamia Infotech introduce itself one of the leading software development Company and one of leading Web Hosting, Domain Registration, Web Applications and Web Sites Development Company. Macadamia Infotech is one of the fastest growing software development Company, empowering the organizations to maintain their resources with the fastest growing trend and technology; enables them to maintain the operations of the organizations in a much better and effective way. We encapsulate all the requirement of the organization in our ERP-Package. In the market we are popularly known in the field of Application Software Development and Website Designing. Along with this we are also providing Bar Code facility to our customers. Furthermore we are the First and leading IVRS (Interactive Voice Recognition System) provider in the Local market. Since working with Macadamia Infotech products is so intuitive and straightforward, many of our customers choose to implement them on their own. However, some customers prefer to rely on Macadamia Infotech’s highly skilled professional services team to complete the work. In addition to lightening the load on their own IT and web resources, they recognize the additional security and peace of mind that this approach provides. Macadamia Infotech always adheres to its highly regarded Project Methodology. As with all of our professional services, Macadamia Infotech is flexible in the way that we conduct these projects. We can co-develop with your existing creative team, tap into our own network of partners or do all the work ourselves -whichever approach you prefer. Macadamia Infotech engages with its customers in a number of ways: Per-Project Custom Proposal Driven by an agreed specification, our engineers work on a fixed price project basis to a defined schedule. This allows simple budgeting and planning. Time & Materials Where a specification has not been fixed we can start work on a day/week/month basis at a pre-agreed rate. Technology Labs For long-term relationships we set up lab teams dedicated to a customer. A pre-agreed number of developers work on a stream of projects determined by the customer. This allows continuity of process and maximum economies of scale. Macadamia Infotech offers the following professional services: 1. Software Application Development Macadamia Infotech provides complete turnkey solutions involving every aspect of Software Application Development. Our clients have complex and diverse functional requirements for their applications. Macadamia Infotech's experience in this field, combined with a deep understanding of a wide variety of technologies, gives you everything you need to successfully create and deploy your software application. Macadamia Infotech will: • Develop custom software applications using VB, VB.NET, ASP, ASP.NET, PHP, MYSQL etc. • Migrate existing desktop applications to web or intranet environments . • Update legacy applications to take advantage of today's more capable technologies . We apply the most appropriate technologies at each project taking into consideration all your requirements. We maintain an extensive, yet in-depth proficiency in software technologies including Windows 2000, Linux, MS IIS, Apache,.NET, ASP, MySql and MS SQL Server. We will develop your software application using your preferred development tools. Macadamia Infotech's Software Application Development offering focuses on the creation or modification of software to address customers' unique business requirements. Through our custom software development solutions, you gain faster time to market, a competitive advantage through highly customized solutions, and access to the experienced and qualified software engineers. We provide full life-cycle Software Application Development solutions including requirements gathering, specification writing, visual and user interface design, implementation, testing, deployment, hosting, and maintenance. Regardless of the size and scope of your project, we follow a disciplined approach utilizing focused project management to ensure quality, consistency, and on-time delivery. Our Application Software area includes both Online and Offline Application Software. Some of our Software successfully implemented and adopted by many users in the market are listed bellow: • Accounting and Production Package • School and Institutes Software Package • Chemists Pharmaceutical Distributors Package • Lab Automation Package • File Tracking Package • Cold Storage Package • Courier Booking Package • Hotel Booking Package • Mobile Retailer Accounting Package • Provisional Store Accounting Package • Store Maintenance Package • X-ox Service provider Office Automation System • Optical Shop Automation System • Medical Transcription Package • Rice Millers and Commission Agents Package (Online) • Holiday Booking Package (Online) • Inventory Package (Online) • Accounting Package (Online) • Airtel Distributorship Automation System (Online) • Interactive Voice Recognition System (IVRS) • SMS (Sending Bulk SMS OnLine/offLine) 2. Website Development More and more companies are realizing the strength and value of using the web to manage important aspects of their businesses. As a result, there's an ever-greater attentiveness to strategically integrating web efforts with the organization’s broader business goals and in building sites that are well designed, easy-to-use, practical, and flexible. Macadamia Infotech and its partners are equipped to manage the strategic planning and design for your website. We understand the intricacies of structuring and building a website that will effectively leverage the strengths of our products. If you choose to work with Macadamia Infotech on the strategy and design of your website, we will gladly act as the project manager, ensuring the end result is a successful web effort. Macadamia Infotech offers the following services in the field of Website Development: • Web Design • Training • Web Hosting • Support • Product Implementations • E-Publishing • Data Entry • Presentation Material for Meetings , Conferences Some of the main websites developed by Macadamia Infotech are mentioned bellow: -------------- -------------- -------------- -------------- 3. BAR CODE Generation and detection A printed code consisting of a series of vertical bars that vary in width. Bar codes are capable of being "read" and decoded by bar code scanners. Bar codes are used to identify retail sales items, ID cards, library books and other products. They are also utilized to manage work in progress, to track documents and for many other automated identification applications. 4. IVRS (Interactive Voice Recognition System) A system to automatically manage incoming calls, IVR can link phone callers (voice and/or touchtone) with a computer database. It can accept a question, access the company's database and provide a caller with the information they are seeking. It can also take information from the caller, convert it to data and input that data to the database. IVR technology does not require human interaction over the telephone as the user's interaction with the database is predetermined by what the IVR system will allow the user access to. For example, banks and credit card companies use IVR systems so that their customers can receive up-to-date account information instantly and easily without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys in which the user is prompted to answer questions by pushing the numbers on a touch-tone telephone. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry and support calls to and from their company. Common IVR applications can be implement in the following areas : Education Services Call Center Banks Factories Insurance Industry Share Brokers Financers Retail Industry Gas Agencies Marketing Distribution Telecom Sales/Service Entertainment Industry Health & Fitness Directory Lookup Communication Services Customer Service Professional Services Resorts & Conventions Features and Benefits: • Toll free phone answering service • Extending hours of operation (24 by 7) • Automating routine tasks, freeing agents to concentrate on more complex calls • Speeding response times to callers • Expanding call capacity faster and at a lower cost • Providing multi-lingual support • Reducing the cost of call center agent turnover Your success with Macadamia Infotech's products will be dependent on your ability to effectively leverage the product’s feature set and to take advantage of all the benefits they provide. Our customer support team is here to answer your questions, troubleshoot your problems, and guide you through to their resolution. Macadamia Infotech is well-known for providing online excellent customer service. Our team is deeply knowledgeable about the products that we provide, and requests for technical assistance receive rapid response. Macadamia Infotech provides a variety of support services to match clients needs: • Standard • Priority • 24x7 Support Standard • Unlimited online support • Answers to questions about product features • Technical troubleshooting • Clarification and explanation of support documentation • Guaranteed response time Priority Support • All features of Standard Support • Telephone support during business hours • 3-hours guaranteed response time • Available as an add-on service 24x7 Supports • All features of Standard Support and Priority Support • Dedicated technical support representative • Provides customers round-the-clock mobile phone access to technical support staff, with a maximum response time of no more than 1 hour • Available as an add-on service All these software are flexible to any sort of additions, subtractions, up gradations and modifications as per customer requirements. Any sort of quarries are welcome in this regard at following given contacts. Please feel free to call us for free demonstration. We assure you that we will fulfill your requirements within given time frame with complete satisfaction. Rest of the things we would like to discuss in a meeting with you, so kindly let us know the day and time of appointment. Thanks Regards Amrik Singh,Aman Garg