Ann Marie A. Profile

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$3 USD / 小时

cebu,

philippines

$3 USD / 小时

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六月 6, 2018已加入

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Ann Marie A.

@markann0802

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$3 USD / 小时

cebu,

philippines

$3 USD / 小时

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Administrative Assistant, Customer Support Specialist

A Virtual Assistant and an expert in Customer Support and have been working online since 2016. An expert in Amazon FBA. Provides high-quality customer service. Well experienced in monitoring Amazon's account health, managing FBA Inventory, checking FBA Shipments, creating Amazon, eBay and Big Commerce Listings and removing neutral/negative feedback. Doing order fulfillment, processing refunds and replacements. Reliable and fast learner. I have a strong command of the English language and flexible with shifting schedule.

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经验

Tiger Supplies

2月 2017 - 现在

• Data Entry • Order Processing and Tracking • Amazon Email Customer Support

Connexe

7月 2018 - 9月 2019 (1 年, 2 个月)

I was responsible in handling Emails and sometimes would contact Amazon for disputes. I was also in charge in managing his Amazon's account health, managing Amazon FBA Inventory, Checking customer returns and editing the listings on his website and on eBay. I also make sure that all of our Inventory are up to date. I also do manual repricing of his Amazon listings. I am also the one who updates our SOP's whenever there's changes with our procedures.

FreeeUp Marketplace

4月 2019 - 7月 2019 (3 个月, 1 天)

Reach out to freelancers that could be a fit for tickets, make introductions to clients, and keep client tickets as low as possible at all times. Handling customer service situations. Problem solving. Responding to clients and freelancers' inquiries via Skype; Responding to clients and freelancers' inquiries via email; Fill tickets, ensuring that freelancer with the right experience is introduced to clients.