To provide world class customer service, share knowledge and skills and have a career in a stable co
An optimistic, hard-working, independent, customer-oriented and driven person. Experienced in handling technical account for BPO and Customer Service seeking for growth in stable company and career advancement.
I was responsible in handling technical concerns for TV service for Comcast customers in USA. I was doing troubleshooting steps with the customer over the phone, educating customers about the basic information about their bill, processing orders, upgrading and downgrading their service, scheduling them for a technician appointment if needed, and selling additional service.
Technical Support Representative
Teletech, Roxas
2月 2012 - 9月 2013 (1 年, 7 个月)
Providing Technical Support for AT&T Uverse's customers in USA. I was handling basic billing, programming, payments, ordering and troubleshooting phone, TV and Internet service over the phone.
Lead Qualifier
Open Access Marketing
2月 2011 - 2月 2012 (1 年)
Evaluating calls of agents if its a valid sale or invalid sale.
教育
Associate in Computer Secretarial
Philippines 2005 - 2007
(2 年)
资质
Top Seller
Comcast
2014
The agent that's number one in selling for the month.
出版物
How to choose the best SEO expert - don't be an SEO scam victim!
ann gee
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