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mandaue city,
philippines
目前这里是6:43 下午
四月 25, 2012已加入
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Carmel D.
@mecarl1996
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mandaue city,
philippines
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经验
Competitive Analyst
1月 2010 - 现在
o Proactively seek new information sources and create new information files to supplement existing information sources and databases;
o Identify market trends and movements that may have a long-term effect to the business;
o Provide recommendations based on data, analysis and marketplace intuition.
Budget Supervisor
6月 2007 - 11月 2009 (2 年, 5 个月)
Perform monthly financial reviews with the General Manager and Senior Managers, and recommends applicable account cost-saving and revenue-generating measures, ensuring that account metrics such as Service Level, Client and Customer Satisfaction, and Utilization, among others are strictly considered.
Executive Assistant to the GM and Call Center Director
5月 2006 - 6月 2007 (1 年, 1 个月)
Provide support to the General Manager and Call Center Director through:
o Monitor account management and operational processes through spot process audit;
o Ensure compliance on SYKES Standard of Excellence (SSE) in coordination with the Site Quality Assurance team;
o Deploy cost-reduction programs;
o On-time reports submission which include but not limited to the weekly operations and revenue report, analysis on financial data trends among others;
o Communicate specific GM requirements to the Manage
教育
Bachelor of Science in Information Technology
(4 年)
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