i am Working individually as a freelancer, i have a fast typing skill , i'm fluent in English , i'm good at surfing the internet , i'm good at excel and power point and i have customer service experience.
Email:
• Manage collection activities to minimize delinquencies &losses.
• Update customers information (numbers &
• Email Address)
• Claim for deceased customer.
• Prepare letters for Customers.
• Raise a request to place standing instruction on customers’ accounts.
• Remove and place hold for customers, depends on the case.
• Debit delinquent amount from customers' accounts which is not done automatically by system.
• Provide info regarding blacklisted customers and the reason behind that.
教育
Bachelor degree from faculty of commerce with grade good