I am a passionate and motivated director-level individual; skilled and experienced in creating, implementing and delivering operational strategy, stakeholder management, technology innovation and development, and supporting inspiring and diverse organisations through structural, technological, and economic change. I have successfully transformed internal functions over the past 10 years; implemented regional structures and migrated single operating models across global platforms. I have experience in creating and delivering key performance indicators using data-driven model, establishing objectives and goals to support organisations and their employees. I am experienced in creating Quality Management Systems and Information Security Management System and have in-depth knowledge of ISO standards.
I can support companies in creating a mission, vision, and behaviours to help organisations work towards a common goal of delivering an expert, high quality service, coupled with honesty, communication, and integrity. I believe that authenticity and practicing emotional intelligence are crucial to leading diverse teams. I engage with staff on the vulnerabilities of working in business, how to tackle and overcome perfectionism at work, transforming self-doubt and creating self-awareness and self-management. Engaging with staff on an authentic level and practicing honesty and integrity at work, not only leads to a more valuable relationships but also creates a safe and open environment.
I have experience in producing strategy plans and objectives for organisations, analysing future opportunities and risks, and conducting resource forecasting. I analyse monthly external and internal risks, mapping them in a risk treatment plan and creating plans to mitigate or avoid the actual or potential risks to the business.
I have experience incorporating key technologies into operational models that can automate workflows and bring efficiency gains. I can implement data-driven models including establishing KPIs to monitor and improve productivity; analysing the cost and turnaround efficiency of outsourced steps; integrate automated workflows into the project management lifecycle; provide alternative production methods using machine technology workflows; enhancing supplier quality; upskilling and scaling our supplier model to mitigate risks to the business; analysing staff cost models according to location .
I can use horizon scanning techniques to detect important industry developments, with a strong emphasis on emerging technologies and its effects on business and stakeholders. I have developed risk, SWOT and stakeholder analyses to determine proactive approaches to technology, designed training programmes on solutions, established guidance technology workflows (including the risks and benefits to customers), and collaborated in pricing and supplier models.