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文件夹
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Typist
Data entry Offering
Products Upload/Data Fetching/Copy Typing
Typist
Data entry Offering
Products Upload/Data Fetching/Copy Typing
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经验
Parent Relations Officer (Admin)
3月 2015 - 现在
> Responsible to regulate and attend queries of current/future students or their parents regarding admissions, manage the admissions process.
> With the objective of providing high level of customer service and customer relationship building within the limitations of School Operations Manual, Company Policies and directives of the senior management.
Office Secretary
7月 2014 - 3月 2015 (8 个月, 1 天)
• Word processing;
• letter writing;
• dealing with telephone and email enquiries;
• creating and maintaining filing systems;
• scheduling and attending meetings, creating agendas and taking minutes
• organising travel for staff.
• answering telephone calls
• maintaining diaries
• arranging appointments
• taking messages
• typing and word processing
• managing databases
• prioritising workloads and multitasking
• recruiting, training and supervising junior staff
• handling correspondence
Customer Care Representative
11月 2012 - 7月 2014 (1 年, 8 个月)
>Providing best customer satisfaction where required.
>Taking responsibility and multitasking
> Handle operational activities over customer care service & sale counters
> Welcome, guide and manage each walk-in customer when in the role of Floor Greeter
> Coordinate and follow-up with multiple stake holders for issue resolution
教育
Bachelors of Commerce
(3 年)
资质
Basic Customer Care Training
Mobilink
2012
Knowing how to give exceptional customer service, which is one of the
keys to growing and sustaining a business.
This training helps to establish a service strategy and behavioral standards
to teaching the receptionists and other front-line activities.
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