I am a highly motivated person with good analytical and communication skills and a flair to be the best.
I am a fun loving person who loves to follow a disciplined life.
My work experience is mentioned below
1) Associate - Dell India (May ‘15 – Present)
I work as a Dell Resolution Expert for DTC, a premium line of business of Dell for U.S, Canada and EMEA.
Key Deliverables-Assessment of Quality- Auditing the assigned number of samples and sharing the analysis with the Operations team.
• Operational – Weekly Conference call with the Operations team on the Quality reports and weekly trend of the scores.
• Training- Conduct
• Reporting and feedback -