客户支持 Jobs

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

从139,877个评价中,客户给我们的 Customer Support Specialists 打了4.87,共5星。
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    56 份搜到的工作,货币单位为 HKD

    I am an attorney representing a retiree living in New Jersey (my father), who receives pension payments from France through wire transfer to his bank. However, the funds are not reaching the bank account. The issue lies with the French payors not routing the fundss. Key Points: - The problem is specifically related to payments from France not reaching my father's Chase bank in New Jersey. Therefore, the ideal candidate should have experience and expertise in speaking with CNAV and Agric-Arrco in France. - I have all necessary payment transaction records, from the past, that can be provided to the freelancer for detailed analysis. - The role requires a direct interaction with French payors. Hence, the freelancer should also possess excellent communication skills and experience in de...

    $391 / hr (Avg Bid)
    $391 / hr 平均报价
    1 个竞标

    I'm in need of a highly experienced Executive Assistant. The ideal candidate will have over 5 years of relevant experience, a strong command of English, and be able to handle a variety of tasks including: - Email and calendar management - Screening calls - Attending meetings and taking notes The successful candidate will be proactive, detail-oriented, and reliable. It's important that they can work independently and take ownership of their responsibilities. Ideal skills for this position would include strong organizational abilities, excellent written and verbal communication, and a high level of proficiency in time management. Experience in a similar role is a big plus.

    $10 - $31 / hr
    加封 保密协议
    $10 - $31 / hr
    37 个竞标

    I'm in need of a virtual assistant to create accounts and verify them. IMPORTANT INFO: You will get paid per verified profile You must have flexible time You will need a laptop You must have knowledge how to use TeamViewer (to control my laptop from yours) You must have knowledge of how excel work to write information Previous experience as a virtual assistant or in social media management is a plus.

    $250 / hr (Avg Bid)
    $250 / hr 平均报价
    66 个竞标

    I'm looking for a talented professional who can both act as a virtual model and provide support as a virtual assistant. The primary role will be to model for advertising, product demonstration, and fashion display. In addition, there are other key responsibilities involved in the role: - Support and Virtual Assistant: I need someone who can effectively manage email, perform data entry tasks and maintain a well organized calendar. - Customer Support and Administrative Tasks: Your responsibilities will include handling customer queries, providing support, as well as other administrative tasks to ensure smooth operations. Ideal freelancers for this job should have experience in modeling, possess excellent organizational skills and have a knack for customer service. Having previous ...

    $94 / hr (Avg Bid)
    $94 / hr 平均报价
    29 个竞标
    Spanish Phone Support Specialist 已经结束 left
    已验证

    As an up-and-coming e-commerce business, I'm in need of top-notch Spanish (and if possible English)-speaking customer service agents. The primary responsibility of the team will be to provide customers with accurate and detailed information about our products. Key Responsibilities: - Communicate with customers via phone - Offer detailed product information - Ensure a high level of customer satisfaction Ideal Candidate: - Bilingual in Spanish and English - Previous experience in a similar customer service role - Excellent communication skills - Strong understanding of our product range - Ability to resolve customer queries effectively This position is a crucial part of our business, so I need someone reliable, professional and who can provide exceptional customer service in both la...

    $31 / hr (Avg Bid)
    $31 / hr 平均报价
    6 个竞标

    I'm in need of a virtual assistant to support me with my day-to-day tasks. This will involve a range of responsibilities, but the main areas you'll be assisting with are: - Email Management: I need someone who can effectively manage my inbox, filter important messages, and help me prioritize tasks. - Customer Service: Efficient customer service is integral to my business. I need someone who can handle customer queries and ensure their issues are resolved promptly. - Social Media Support: I require assistance with posting updates on both Facebook and Instagram. It would be a significant advantage if you have experience with social media management. The anticipated hours per week for this role are less than 10 hours, at the beginning 3-5. I'm looking for someone who can work...

    $31 / hr (Avg Bid)
    $31 / hr 平均报价
    79 个竞标

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