• Wide experience in working remotely
• Wide experience in Customer service.
• Wide experience in translating
• Experience as a Quality and Assurance Analyst
• Wide experience in Data entry and good typing skills
• Wide experience in email handling.
• Wide experience in phone support
• Experience in loss prevention(Refunds)
• Experience in dispute resolution.
• Good knowledge in detecting fraudsters
• Experience in Helpdesk and Call center
• English and French proficiency.
Techinical tools:
Zendesk
Slack
Basecamp
Braintree
Stripe
Skype
MaxIT
AVAYA