Hello,
Based in Budapest, Hungary, We are professional cloud contact center in central Europe, providing high-quality multilingual services at a reasonable price level. Due to its cloud-based systems and quality assurance processes, We are able to employ and manage its workforce remotely, including home-based, nearshore and offshore agents.
Our service portfolio consists of customer service solutions, sales support activities, marketing support activities, and content management.
Customer service solutions
We provide customer service solutions such as:
Customer service lines
Information lines
Help-desk
Sales support activities
The company's sales support activities include:
Telesales campaigns
Lead generation, setting appointments
Pre-sales services
Upselling/cross-selling campaigns
Customer satisfaction surveys
Soft collection
Database building and management
Marketing support activities
Our marketing support services encompass the following activities:
DM/e-DM campaigns follow up
Market research
Support of promotional campaigns
Database managements, consent collection
Planning and execution of CRM programmes
Content management
We also offers content management services, such as:
Social media moderation
Media moderation
Chat moderation
'Live event' moderation
To find out more about the services offered by us please email us and our consultants will assist you.
Kind regards,