After Hours On Call Dispatch

Hello, I have understood your requirements and can assure you the best of quality. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. I have a team of 4 people so even if you are looking for round the clock support, I can get that done as well. Here are the links to the voice/chat & email process. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 Will be waiting to hear from you. Regards Yathin

Hello, I am very much interested to move ahead with this project. With a strong experience of 3+ years working with Customer Support, I have managed to build a broad skill set in this kind of position. I certainly believe that I am competent enough to meet challenging task and I have the necessary skills and abilities for this job. Looking forward for your thoughts & I can start today. Thanks Gary

* OM SAI RAM * Respected Sir/Mam, I have read the project completely and I have understood my responsibilities (If awarded) clearly. To tell more about myself, I am dedicated and sincere in working on the projects awarded to me here. I can understand the urgency of the employers and work to finish the project in time. Moreover, As you can see my profile, I am quite a new freelancer. I love to keep my reputation up to the mark. If you wish to award the project to me trusting my abilities, you are always welcome to contact me anytime of the day. Let us have a chat on the project details before I take the responsibilities, As this will help me understand the project clearly. So that We won't be in a situation where our time won't be wasted later. Lastly, I would like to tell that I stand by my words and I assure you that your expectations will be satisfied completely by my work. You will be happy with my work at the end. As a request, I ask you kindly to offer me this project's responsibilities and pave me a path to stand out of the crowd in Freelancer. Thanks in advance. With regards, SathyaNarayana Singh. J.

Hi, I have 10 years experience in Customer Service. I have been doing presales and after sales phone support, Email support, live Chat Support, order processing, web research and other customer service processes for a UK based company. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project. Im available on Skype. Thanks

Hi We are a call center offering 24 hours phone support. We also do chat and email support. Our agents have good English speaking and writing skills. We have been working with the clients from Canada and USA since 2011. Please get back to me so we can discuss more about it? All the best

First of all, I am a first timer to this kind of job. However, my previous job is more or less similar to the kind of job you posted. You see, I worked for a very prestigious telephone company in the Philippines as a telephone operator. My job was to connect local and international calls, voice calls using the computer. I dealt with all kinds of callers from all walks of life. Basically the nature of job you want is a telephone operator, hence, I am a superior candidate for this job.

Hello, My name is Robert Banks. I am from the US, and speak English as my native language. I just moved here, because my wife and I were both laid off, and she was offered a new job in Mexico. I know it says I am in Mexico, but that is not a problem. I can set up a US Skype number for $10 a month that will allow me unlimited calls to and from the US at no additional fee. I have an android 4.4.2 cell, that I rooted and cleaned up so it does not have any lag. If you give me this job, I will make sure I have plenty of data to handle it. Sincerely, Robert Banks

Good day! We have experiences in cold-calling, marketing, appointment setting and handling inbound calls on several industries, Real-Estate, Publishing, Technology, Finance, Manufacturing and Hotels. Our current call-related projects are the following : - Hotel-Resort (US) : Appointment-setting and Booking - Technology Company (US) : Appointment-setting - Financial Company (US) : Appointment-setting - Distribution Company (US) : Telemarketing - Manufacturing Companies (HK/CH) : Lead-gen and Telemarketing - Real-Estate (US) : Telemarketing and Telesurvey Aside from calling leads (hot/cold) for appointments and bookings, and accepting calls from customers, we also take time to update contact information and other important information of our leads and customers. This is important for us to make sure that our database is maintained and usable in the future for future calls on updates, promotions, offerings and events. We also ask for referrals from our leads and customers to increase the lead database with more qualified leads and potential customers. We are willing to try a test/trial run for you to be able to test and assess our capabilities. Looking forward to discuss more on your project. Best Regards, Jonathan

I believe my background and qualifications would make me a perfect fit for this project. Over the last 13 years I have served customers by providing product and service information; resolving product and service problems. Handling inquiries, answering incoming calls, offering customers products and services, updating client accounts, meeting targets, resolving problems, managing multiple tasks, sales, provide technical assistance to any requests made by clients, managing customer expectations,diagnose any Technical hardware and software problems and find appropriate solutions, handle customer complains, manage dispute resolutions. help desk training, and becoming solution-oriented instead of problem focused. I am interested in finding a position, in which I can use my knowledge and skills. My target is to always exceed the expectations of clients while adhering to the highest standards and ethics of service delivery. please feel free to contact me to discuss further details

A proposal has not yet been provided

Hello atyourdoor, I am an Administrative Assistant since September 25, 2011 up to the present working with Jacob Moore Studios based in Chicago, Illinois, USA. Duties include searching through the net and submitting acting, voiceover, print and modeling opportunities. Requires only 2 hours anytime of the day for 6 days a week. I was also an Administrative Assistant in the Middle East with experience in Office Management for five (5) years. My job includes manpower scheduling like travel, evaluations, promotions and preparation of office activity reports. I have good command in the English language, both written and oral. I am proficient in Microsoft Office Excel and Word applications. I could easily adjust to work pressures and adapt new assigned tasks. I would sincerely appreciate if you could take time to discuss further with me this application at your convenience. I am available to chat through Skype and email. Moving forward, I can spare considerable number of hours in a week for this position and my hours are negotiable and adjustable. Thank you. I am Elvis Navarro Ranoco

A proposal has not yet been provided

A proposal has not yet been provided

I have gone through the description, I think i am best suited for this work because 1) 9 yrs working experience in callcenter telemarketing experience,management of center 2) Sincerity & professionalism which come with experience 3) Good command on excel,power-point,word,email,pdf 4)Understand meaning of target and timely completion Huge team size in organisation so work can be easily to complete under time limit,My team has done this work in past and ready to deliver it again

Hello and Good Morning! My name is Greg, I live in Ontario Canada. I have a great deal of experience with Management, Security, Data Entry, and Business Start-up. Plus many more skills including dispatching that can be an asset to you and your company.

I would be an ideal candidate for this position, since I am personable and energetic regardless of the time. You will receive the same personality from me at 2am as you do at 2pm. I am very detailed and I have over 10 years in the Customer Service industry. Thank you for taking the time to read my proposal.

We are a team who are Customer Service experts...that i can also assign the project individually or simply be assign to me anyhow I am the point person and I am the one leading the team. We follow simple rules and instructions. Forward thinking, resourceful professional with more than 10 years of experience in Sales, Marketing and Customer Service (email, chat and phone) who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. Filipinos have been known to deliver good customer service to each and every client. Excellent Customer Service, Sales and Marketing are my forte for I have been trained and molded in this area of work. English is our 2nd language and we meet the requirement. My CV or my work history is attached in my profile for your reference to prove to you I am a trust worthy person

I am available for full time hours plus. I am currently equipped with a PC with high speed internet, a smartphone with very reliable voice and data service. I can easily add a home phone line if needed for backup call forwarding if needed. I have excellent communication skills I have over 15 years experience in customer/telephone support. 10 years of experience as a Police Dispatcher, and 6 1/2 years experience as clerk in an extremely fast paced doctors office. I am curious as to how the scheduling will be for this position. Will it be a set or varying schedule? If you have any questions please don't hesitate to contact me. Thank you for your time. Trevor Hargett

I can work any time after 5 PM PST. I have a great understanding of the English language and of how to talk to people calmly without being condescending. I'd love to work for you, perhaps we could discuss pricing?

Sir, I wish to apply for this job since I genuinely feel I can make a difference by contributing towards both the speed and the quality of customer service. I have lead management level positions for over 10 years in the BPO service industry before I decided to explore a freelance career. I understand what customers need and what keeps them coming back. Hence I would be an asset to your organization. I have always believed in the power of customer delight and I promise to deliver the WOW factor, which, according to me, is: W - Whats needed O - On time W - With value Looking forward to an interview with you. Regards, Varun Jhingran