Hello! I am a graduate and experienced IT for almost 7 years and worked as a Network Engineer, Desktop Support Engineer in a BPO company and knowledgeable in Installation Operating System and knowledge in other Software Application and good at Software, Hardware and Network Troubleshooting. I worked as a Supervisor, Lead Generation Manager and Quality Analyst/Assurance (Australian Account) in an office based BPO Company. I also have experienced as home based Virtual Assistant, Transcriber and Data Captioning with SRT, SCC, DFXP, SMI and STL format in a transcription company, home based Remote Desktop Computer Technician/Chat Support Representative, Technical Support Representative and Customer Service Representative in a Cable account. Have an adequate experience in Web Scraping, Web Research, Data Entry, Data Encoding, Data Mining and Data Processing. I have experience in gathering data and filling-in data into Excel spreadsheets, copy and paste, filling-up forms online, email handling, editing Word documents, typing at 50-60 words per minute and excellent in oral and written English communication. I am computer proficient with Microsoft Office (Word, Excel, Access, Publisher, Powerpoint).
I'm very particular with the accuracy, attention to details and quality in my work and able to coordinate several tasks simultaneously. I'm eager to learn more for the improvement of my skill, willing to be trained if deemed necessary and a fast learner.
Best regards,
Joy