Highlights of Qualifications
• 20 years experience working with PC hardware/software and specialized in providing sales and after sales technical support for end users
Professional Working Experiences
Computer Technician / Computer Teacher 2000 – May 2013
United Evangelical Church School
Responsibilities
• Provided day-to-day technical support to staff, faculty and students
• Responsible for assembling computer parts, troubleshooting, repairs and maintenance computer systems, terminals, peripheral equipment and related hardware throughout the school
• Installed network cabling (LAN) and other communication devices
• Teaching computer courses to students from Elementary Level to High School Level
Computer Technician / Computer Operator 1994 – 2000
Rock Computer Center
Responsibilities
• Sales and after sales technical support for all clients including hardware maintenance and software updates
• Assemble desktop computers in accordance to client’s specifications including installation of hardware and software components
• System troubleshooting of mainboards, AGP cards, sound cards, DIMM modules, DVD-ROM, CD WIN bench software for hardware, Qaplus 2000, Windows OS
• Experienced in repairing of all brands and models of computer (desktop /laptops), printers, monitors, CPU, CD-ROM drives, keyboard, mouse
• Installed and updated anti-virus / spy-ware programs
• Performed diagnostic testing and preventive maintenance when necessary
• Resolved software conflict issues
• Provided typing tutorial to customers
Other Computer Skills
• Programming – Visual Basic
• MS Applications – Word, Excel, PowerPoint, Access, Publisher, FrontPage
• Multimedia products – Arcsoft Showbiz Movie Creator, Corel Draw Version 5,6,7,9, Print Artist, Print Shop Deluxe, Adobe Photo Shop, Photo Plus, Adobe Photo Deluxe, Aldus Pagemaker, Adobe Pagemaker,
• Technologies – IBM Netvista M Series, Think Center A, M and S series.