a. Verifying and entering high volumes of information accurately into various databases
thorough working knowledge of computer applications including word processing, spreadsheet, database, and presentation software
b. Excellent alphanumeric keyboarding skills of 60wpm
c. Demonstrated persuasive communication skills necessary to collect essential information in a professional and courteous manner
d. Strong planning and organizational skills used to manage complex, multiple assignments
track record of working efficiently within a team environment to successfully meet strict deadlines and service level agreements
e. Acknowledged ability to identify and resolve problems independently
proven dedication to preserving and protecting confidential information