Asttp Support (Freeswitch)

We have Asttp Billing with Freeswitch we installed, it seems we are having an issue with the following error: 2019-01-08 01:07:11.651234 [ERR] sofia.c:3146 Error Creating SIP UA for profile: default (sip:mod_sofia@{local_ip_v4} :5060;maddr={local_ip_v4};transport=udp,tcp) ATTEMPT 2 (RETRY IN 5 SEC) 2019-01-08 01:07:16.671190 [ERR] sofia.c:3146 Error Creating SIP UA for profile: default (sip:mod_sofia@{local_ip_v4} :5060;maddr={local_ip_v4};transport=udp,tcp) ATTEMPT 3 (RETRY IN 5 SEC) 2019-01-08 01:07:16.671190 [ERR] sofia.c:3156 Error Creating SIP UA for profile: default (sip:mod_sofia@{local_ip_v4} :5060;maddr={local_ip_v4};transport=udp,tcp) The likely causes for this are: 1) Another application is already listening on the specified address. 2) The IP the profile is attempting to bind to is not local to this system. THE COMPANY THAT INSTALLED FOR US, WE CANT GET IN TOUCH WITH THEM, PLEASE PING ME