Social Media Customer Service Specialist

Hello. I read your requirement i will do that. Please come on chat we will discuss more about this. I will waiting your reply.

Hello there. Thanks for posting this job. I have more than 7 years of experience working as a VA/Customer Service rep for many successful international online e-commerce stores and I can be handy with the following: * Answering all social media and WhatsApp inquiries. * Processing orders. * Processing returns, refunds, replacements, exchanges, cancellations, etc. I am ready to start ASAP and to be on board, looking forward to a positive response. Regards. Md

Hello. I am a digital marketer and social media manager with experience handling customer service on WhatsApp and Instagram for influencers and businesses. I am able to handle both personal and business WhatsApp. I have experience updating WhatsApp business catalogues, managing WhatsApp groups, community and channels. I also am well versed with handling customer service on Instagram. I focus on providing customers with solutions and helping my clients meet their goals. I pride myself in utmost professionalism and working round the clock with minimum supervision, to deliver quality work within set deadlines. Looking forward to hearing from you and working together.

With my solid background in communication and customer support, particularly on social media platforms, I am perfectly equipped to take on your project as a Social Media Customer Service Specialist. Drawing on my rich experience, I will respond promptly and knowledgeably to all customer inquiries, ensuring they receive detailed and accurate information about your products/services. For me, customer satisfaction is paramount; I am adept at gracefully managing and resolving complaints to uphold the high standards of your brand. One of my key strengths is that I am able to handle customer inquiries independently, without relying on pre-defined templates or guidelines. This allows me to provide each individual with tailored, human responses that genuinely address their concerns. My clients consistently commend me for my ability to communicate clearly and effectively, which will be invaluable in managing your Whatsapp and Instagram channels. To further reassure you about my capabilities, I must emphasize how quick of a learner I am. By hiring me, you'll have a proactive freelancer who not only excels at problem-solving and decision-making but also isn't hesitant to absorb new ideas – always seeking ways to improve your customer service. Let's empower your brand together with an elevated level of customer engagement and satisfaction!

I offer exceptional customer service with swift response times to all inquiries. My expertise lies in providing detailed product/service information and resolving complaints efficiently. I am committed to upholding your brand’s standard of customer satisfaction. Let’s elevate your customer experience together. Best, Akash

I am the ideal candidate for your offer for several reasons. With over 10 years of combined experience in customer service and data capturing, I bring a wealth of expertise to the table. Throughout my career, I have been instrumental in handling customer queries and complaints with professionalism and efficiency. Additionally, I have extensive experience in updating and managing customer information using various CRM systems, ensuring accuracy and data integrity. Moreover, I have played a key role in generating reports and dispatching them to both manufacturing units and clients for audits. This experience has honed my organizational skills and attention to detail, enabling me to deliver high-quality work consistently. What sets me apart is my drive, determination, and eagerness to learn. I approach new challenges with enthusiasm and a commitment to understanding processes thoroughly. Even if I encounter unfamiliar tasks, I am quick to grasp concepts and adapt to new environments. Furthermore, I pride myself on being a friendly and open-minded individual. I believe in fostering positive relationships and maintaining effective communication, both internally and with clients. In summary, my combination of experience, adaptability, and interpersonal skills makes me the perfect fit for your team. I am confident that I can make valuable contributions to your organization and exceed your expectations.

Hello, I went through all the requirements you needed. Actually I am student and also a part of one of the social group of our college, so our group has held many activities and events where I did all the publication for the even here my communication skills helped me a lot and also I am very good at explaination.

HI there, I hope you can consider me for the post of "Social Media Customer Service Specialist" . I have been in the customer service field for quite some time and now a Senior Quality Analyst. Had experience addressing customer inquiries/complaints through different channels including the company's official social media accounts. I believe I have the skills you need as a CS and is now coupled with a QA skills set which are attention to detail and quality assurance. Thank you and hope to hear from you soon.

Dear Client, I am excited to submit my proposal for the freelancer customer service position. With 2 years of experience in customer service, I am confident in my ability to provide excellent support to your clients. Here's what I can offer: - 2 years of experience in customer service roles, where I have honed my communication and problem-solving skills. - Proficiency in handling customer inquiries via email, chat, and phone, ensuring timely and satisfactory resolution. - Strong ability to maintain accurate records of customer interactions. - Affordable hourly rate - Flexibility to adapt to different customer service platforms and software. I am passionate about delivering exceptional service and ensuring a positive customer experience. I am eager to bring my skills to your team and contribute to your success. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your team further. Warm regards, Ng Pei Ling

Hello! I have some experience in customer support, in different jobs and I have really usefull social skills! If you want to continue with me, I am really involved in my projects and really open to any suggestion!?

Good day, in response to the advertisement which I have gone through and understand, My name is Akinbile kudirat, I am a freelancer, A hardworking, responsible, reliable and time management person, I am sure I can handle your project professionally. Thanks as I wait to hear from you.

Hello, With my extensive background in customer support and virtual assistance, I am confident I can exceed your expectations with this project. Having a deep understanding of managing customer inquiries on various platforms, including Facebook, Twitter, and Instagram, I am well prepared to successfully handle the responsibilities of a social media customer service specialist on Whatsapp and Instagram. Send me a message for further understanding of my skills in customer service. Immaculata.

Greetings! I am capable for this position because I know through my experience that this is a job that I will enjoy as well. I'll make sure to resolve and answer any inquiries within my reach. I hope you consider my application for this work. I would love to work with your team. Thank you!

With a wealth of experience in customer service and a passion for effective communication, I am thrilled to offer my expertise for handling customer inquiries on Whatsapp and Instagram. What sets me apart as the best candidate for this role is my ability to provide personalized responses tailored to each customer's needs, without relying on pre-defined templates. My experience in customer service, particularly on social media platforms, equips me with the skills necessary to promptly respond to inquiries, provide detailed product/service information, and efficiently resolve complaints. I understand the importance of upholding a high standard of customer service and am committed to ensuring customer satisfaction in every interaction. Additionally, my knowledge of CRM tools allows me to effectively manage customer inquiries by organizing and prioritizing tasks, tracking customer interactions, and maintaining detailed records. By leveraging CRM tools, I can streamline processes and ensure that no inquiry goes unanswered. In summary, my combination of experience, strong communication skills, and proficiency with CRM tools make me the ideal candidate for handling customer service tasks on Whatsapp and Instagram. I am eager to contribute to your team and help enhance the customer experience for your clients. Thank you for considering my application.

Hello, I am a Copywriter cum Social media manager. I see myself deem for this role and see myself in the best capacity to be a proactive Customer service representative for your brand where I will execute the following tasks: 1. To be online to respond to customers' emails and live chat. 2. Attending to customers' inquiries, enquiries, questions and complaints. 3. Proffer solutions to their problems as well as engage them to make their shopping a memorable one. 4. Forming bonds with the customers to make them patronise the brand. This can be achieved if they have a previous palatable shopping experience. 5. Clients' in-store appointment bookings or booking for postage. I am a native speaker and I have excellent communication skills coupled with several soft skills that will make me excel in this role. I am available to work from Monday to Sunday. I am open to questions and interviews to assess my skills. I will be glad to hear from you. Thanks.

I have gained experience in customer service during my tenure at a Microfinance Bank. I have excellent communication skills and i am proficient with WhatsApp and Instagram. I have experience with prioritizing the needs and satisfaction of customers thus, I have the agency to answer clients promptly. I am able to handle customer service tasks on both platforms given my experience in navigating the platforms. My Sociological background also give me a competitive advantage of problem solving abilities and appreciation of the "customer is always right rule". I am flexible and adaptive and I manage my time efficiently. It is also crucial for you to know that i am always available on this platforms. I have a laptop to use for this offer. It will make the work easier and improve my ability to handle multiple conversations simultaneously. I hope you will consider my application. Thank you

Hello there, I'm excited about the opportunity to handle customer service tasks on WhatsApp and Instagram. With experience in customer service and social media platforms, I'm ready to provide prompt, detailed support and uphold your high service standards. Looking forward to discussing how I can contribute to your team. Best, Siham.S

Hello there, I am a social media manager and I have more than two years experience. I am also a customer service representative which makes the job description a good fit for me. I am a team player and a well organized person who pays attention to details. I look forward to hearing from you soon.

Hi there! Looking for someone experienced, motivated, and reliable? HIRE ME. I've been doing customer support for years. I'd be happy to do it for you too. Let me know your thoughts. Cheers, Lyza

Hello there, My name is blessing and I am a customer support specialist. I have worked with companies both virtually and physically. After reading and carefully going through the job description, I believe I have what it takes to help you achieve that premium customer satisfaction. I possess strong communication skills, good writing, good social media management and a great multitasking spirit. I am also a good problem solver and I always maintain positive energy in any high pressure situation. Apart from the personal skills and I developed l, I am open to learning anything new that will help the job excellently go well. I am open for interviews. I look forward to hearing from you.