Introduction:
Dynamic and skilled technical lead with 15 years of experience, specializing in Enterprise Vault administration and a wide range of IT technologies. Experienced in managing teams, providing Level 3 support, and working in diverse environments, including international assignments. Proficient in cloud technologies, such as MS Azure and AWS.
Technical Skills:
Operating Systems: Windows Server 2019, 2016, 2012 R2, 2012, 2008 R2, 2008, 2003, Windows 8.1, Windows 8, Windows 7, Windows Vista, Windows XP.
eDiscovery Tools: Veritas Discovery Accelerator, Veritas Clearwell, Veritas Compliance Accelerator.
Application Servers: Enterprise Vault (versions 10/11/12/14), DNS, DHCP, Active Directory, Exchange, SQL Server, and more.
Networking Knowledge: OSI model, TCP/IP, Routing, VLAN, DHCP, IPv4, IPv6.
Virtualization: Fundamental knowledge of VMware (ESXi) and Microsoft Hyper-V.
Office 365 Services: Proficiency in Exchange Online.
Ticketing Tools: Remedy, TTMS, ITSM.
Additional Skills: Troubleshooting, hardware/software upgrades, network solutions, and printer installations.