SalesForce Service Cloud Lighting Customization

Hello, I am currently preparing to get certified as a Salesforce administrator. I have worked in customer support and customized our Salesforce org to improve the efficiency of the customer service team as well as improve visibility of KPIs for management. I would be happy to schedule a time to screen share with you so we can look at your Salesforce org and find ways to improve it. I will also use the time to show you some ways to customize your org yourself so you can make adjustments or improvements yourself. Message me if you have any questions. Thank you and have a great day.