I am writing to you with great interest in the freelancer position to provide customer service telephone support in BULGARIAN. I consider myself a highly qualified candidate for this role, and I am excited to apply my skills and experience to this opportunity.
My skills and experience in customer service have allowed me to develop a solid knowledge base in this area. I have worked in previous roles where I have interacted directly with customers, providing assistance and resolving their queries and issues. My approach to customer service is based on empathy, patience, and the ability to communicate clearly and effectively.
My fluency in BULGARIAN and excellent communication skills allow me to interact with clients effectively in their native language. I am familiar with the use of industry-specific terminology and can quickly adapt to new environments and situations.
Additionally, I have previous experience in customer service roles, which has given me a solid understanding of customer needs and expectations. I am able to handle telephone queries and provide assistance effectively, ensuring customer satisfaction at all times.
The expected workload for this position, less than 10 hours per week, with approximately 1 hour per day, fits perfectly with my availability and flexibility. I am committed to complying with established schedules, working between 9am and 4pm CET, every business day.