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Customer service in BULGARIAN - 1 hour / day work

€2-6 EUR / hour

进行中
已发布3 个月前

€2-6 EUR / hour

I am in need of a freelancer to provide phone support for my customer service needs in BULGARIAN. Skills and Experience: - General customer service skills are sufficient, industry-specific knowledge is not required. - The freelancer should be fluent in BULGARIAN and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. - The expected workload is less than 10 hours per week, cca 1 hour / day, every working day is needed. Important: Part-time job: every work day, somewhen between 9am and 4pm CET, you’d have to: • you have to call the fresh orders, who just bought something in our client's web shop, reach them and tell them we’re thankful for their order, now it’s confirmed, and that they should be at home on the expcted shipping date so the package will be delivered. • call those who didn’t pick up the day before • if the customer has any question regarding his/her order, than you can look it up in the client’s system to provide proper information. There might be days when there’s no one to call – that day our reckoning would be 0. This is unlikely, though? Most probably it’d be usually 1-2 hours per day. It can be done home office. We provide dialer for the calls.
项目 ID: 37718509

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6提案
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活跃3 个月前

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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
€5 EUR 在40天之内
5.0 (3条评论)
4.2
4.2
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Hello sir/Ma'am Hope this message finds you well. I've gone through the details of the role and I firmly claim that I'm an idle candidate for this role as I consist of all the required skills needed for this role also my experience in Shopify for the same role made me to most eligible candidate for the role offered. I can start the work immediately. Looking forward to work with your team.
€4.50 EUR 在40天之内
5.0 (1条评论)
1.0
1.0
用户头像
Analytically-driven and detail-oriented professional with [2 years] of hands-on experience in utilizing Microsoft Excel for data analysis, reporting, and process optimization. Adept at creating complex spreadsheets, managing large datasets, and implementing Excel functions to enhance efficiency and decision-making processes. Excel Project Experience Over the course of my career, I have accumulated extensive experience in leveraging Microsoft Excel to enhance efficiency, streamline processes, and drive data-driven decision-making. Here are highlights of my experience with Excel projects: Financial Reporting and Analysis: In my previous role at ABC Corporation, I spearheaded the redesign of our financial reporting system using advanced Excel functionalities. I implemented dynamic dashboards, incorporating pivot tables and charts to provide real-time insights into key financial metrics. This initiative not only reduced reporting time by 30% but also improved accuracy by automating complex calculations.
€2 EUR 在40天之内
0.0 (0条评论)
0.0
0.0
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I am writing to you with great interest in the freelancer position to provide customer service telephone support in BULGARIAN. I consider myself a highly qualified candidate for this role, and I am excited to apply my skills and experience to this opportunity. My skills and experience in customer service have allowed me to develop a solid knowledge base in this area. I have worked in previous roles where I have interacted directly with customers, providing assistance and resolving their queries and issues. My approach to customer service is based on empathy, patience, and the ability to communicate clearly and effectively. My fluency in BULGARIAN and excellent communication skills allow me to interact with clients effectively in their native language. I am familiar with the use of industry-specific terminology and can quickly adapt to new environments and situations. Additionally, I have previous experience in customer service roles, which has given me a solid understanding of customer needs and expectations. I am able to handle telephone queries and provide assistance effectively, ensuring customer satisfaction at all times. The expected workload for this position, less than 10 hours per week, with approximately 1 hour per day, fits perfectly with my availability and flexibility. I am committed to complying with established schedules, working between 9am and 4pm CET, every business day.
€5 EUR 在40天之内
0.0 (0条评论)
0.0
0.0
用户头像
I have an experience in connecting with people, i used to hold calls and to manage these kind of conversation that you are asking for . So i see that i suitable for the position. Thank you
€10 EUR 在40天之内
0.0 (0条评论)
0.0
0.0

关于客户

HUNGARY的国旗
Budapest, Hungary
5.0
7
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会员自3月 23, 2020起

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