Zendesk Setup for Efficient WhatsApp Support

As an experienced Zendesk veteran and customer service expert with a knack for problem-solving and efficiently maximizing operations, selecting me for this project is akin to validating your business' growth. I have been there before, managing multiple WhatsApp accounts on Zendesk ensuring high efficiency and quick response time. My familiarity with integrating Zendesk into chatbot systems and ticketing systems will further augment our endeavor to streamline your customer support process. While my main focus has been on customer support, I am no stranger to diverse tasks that are entailed in this project description. This includes skills such as knowledge base integration, which can greatly enhance the overall functionality and improve user experience. On top of that, I possess a comprehensive understanding of communication systems (such as different social media platforms) that'll enable me to find unique solutions suiting your specific needs. I approach my projects with utmost professionalism and steadfastly hold my responsibility to my clients above all else. With a fully flexible schedule and the ability to turn around projects quickly, we can get your customers experiencing the best service possible in no time at all. I genuinely believe that you deserve nothing but 100% satisfaction in your freelancer; allow me to exceed those expectations for you.

Good day, I have read initial high level requirements of your project & discussed with my technical team lead too. I was wondering, if you can please spare few minutes to discuss requirements thru' chat? I can then also ask few questions to clear the scope of work and after that it would be easy for me to give you our firm bid. We have creative UI/UX Designers & experienced Developers team working on different tech stacks, so we will provide you quality services with 5 months FREE support and longterm relationship guarantee. For quick response & one-on-one communication, you may click on the chat button, as I am online most of the time. Look forward to hearing from you. Regards, Yasir LEADconcept

My name is Gladys Gonzalez, and I am a Zendesk expert with eight years of experience in providing customized support for various clients. Here are some of the skills and achievements that make me a qualified candidate for this role: • Expertise in Zendesk support customization: I have participated in implementing 18 Zendesk projects for different industries. I have in-depth knowledge of Zendesk Sell and each of the solutions that make up the Zendesk Support Suite. I have successfully configured each of the available channels of the platform to provide omnichannel service. • Strong understanding of customer service strategies and best practices: I have helped clients develop and implement effective customer service strategies that align with their business goals and customer needs. I have also customized the Help Center for several clients to provide self-service options and enhance the user experience. • Proven experience in developing and implementing successful customer service strategies: I have received positive feedback and recognition from various employers for my work as a Zendesk consultant. At the end of my resume, I attached the portfolio detailing my participation, the project dates, and the qualifications I received from them. I have achieved level six in English as a Second Language (CEFR Level B2). I am available to start working immediately. Thank you for your consideration and attention. Sincerely, Gladys

Dear Salsa N.,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in Customer Support, CRM, Customer Service, Zendesk and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details or let's appoint time for Zoom meeting to meet and discuss your project in details.    Best regards, Sales department Tangram Canada Inc.   

My name is Amit Kumar, and as the founder of iSkylar Technologies, I have dedicated my career to providing cutting-edge IT solutions. With a team of over 80 experienced professionals in our able family, your Zendesk setup project will be in incredibly capable hands. We've successfully completed intricate client projects over the past nine years and have garnered a reputation for delivering world-class solutions that our customers truly appreciate. In terms of specific skills, our expertise with CRM systems is second to none, and we have years of experience with configuring and optimizing Zendesk accounts. Not only that, but our comprehensive knowledge of Salesforce means we can seamlessly integrate a variety of platforms into your Zendesk account- including WhatsApp business- enabling your customer support team to effectively manage and improve response times. Lastly, iSkylar's customer-centric philosophy aligns closely with your project goals. We believe in going the extra mile to ensure our clients’ success. As such, we'll use our comprehensive understanding of ticketing systems and knowledge bases to streamline your customer support operations while enhancing overall customer experience. Let us prove why choosing iSkylar for this task was the best decision you ever made.

Hi sir/madam, I am a Supply chain managements worker. I will try my best beautifully ending your work quickly. I am well experienced worker. So, you will give me a chance to prove my abilities. Please give me your work. Thank you. Your sincerely, .

I think I can do it, because I have been using WhatsApp for a long time and i have Experience with chatbot

With my background as a Virtual Assistant specializing in Customer Service and Chat Support, I've become intimately familiar with the inner workings of popular platforms like Zendesk. I have onboarded clients onto Zendesk in similar setups before, raising their bar of customer support massively by integrating Whatsapp accounts with their ticketing systems. Your request matches my portfolio well. Moreover, I am no stranger to efficiently managing social media pages and have worked extensively with Facebook and Instagram. Thus, seamlessly integrating your companies' WhatsApp lines to Zendesk will be as second-nature for me as pulling an open tab. I share your vision to streamline customer support, improve response time, and enhance customer experience. Clients who have entrusted me with similar work in the past have always benefited from my proactive approach in identifying opportunities within the platform that can be exploited to take customer service to the next level. Together, we can iteratively identify and implement measures - like chatbots or knowledge base integration - to uncomplicate customers’ interactions with your services whilst working on transforming each interaction into a satisfying and efficient experience.

With my prior experience in sales management, I understand the significance of strong customer support and efficient ticketing systems for streamlined operations. Despite my lack of specific Zendesk and WhatsApp integration, I am a quick learner and adept at adapting new technologies to improve customer service. Open to discussing with you how we can employ Zendesk's various chatbot and knowledge base tools to optimize response time, organize our support channels, and enhance the customer experience. Moreover, my proficiency in photography has bolstered my attention-to-detail and ability to multitask which are crucial in setting up complex systems such as Zendesk effectively. I believe this will be critical in integrating both WhatsApp business numbers ensuring all six agents can easily manage customer requests. As a young professional driven by diversity and versatility, working on projects outside my comfort zone is an opportunity for me to gain a deeper understanding of various industries. I assure you that I prioritize client satisfaction above all else and that Eugenia leans towards over-delivery! Thus, I look forward to discussing more about your project needs and tailoring solutions that exceed your expectations.

I can optimize your customer support with: Zendesk setup for 2 WhatsApp numbers & 6 agents Faster response times & improved workflows Let's discuss how I can enhance your customer experience!

Having spent a decade within the BPO arena, I'm uniquely equipped to help streamline your customer support operations via Zendesk and WhatsApp integration. My extensive customer service experience has honed my communication skills to a high degree, which will be vital in ensuring efficient implementation and seamless support for your agents. In addition, my proficiency in time management and multitasking allows me to swiftly adapt to various projects, balancing priorities effectively to meet deadlines without sacrificing quality. This will be key in setting up the 2 WhatsApp numbers with 3 agents each, harmonizing your Zendesk account with these channels and providing a robust support system for your customers. Moreover, I bring a wealth of transferrable skills, such as data analysis and project management, which can amplify the effectiveness of your Zendesk setup. For example, I can help you leverage chatbots or ticketing systems to automate repetitive tasks and enhance response time. Furthermore, my knowledge base integration experience promises improved agent productivity and enhanced customer experiences through readily-available information. With me on board, you're not just getting a Virtual Assistant but a strategic partner who is proactive in identifying potential enhancements that can reinforce your operations. Rest assured that relentless client satisfaction is my mantra. Let's transform your customer support through efficient Zendesk configuration!

I have 15 years of experience in customer service I have managed chat, WhatsApp, call and email to contact clients I have managed programs such as zendesk, salesforce, Cisco sap. In the chat I attended up to 8 calls at the same time I have worked for telecommunications companies, sales and multinational appliance brands.

I am well experienced chat support executive and will dedicate all the my heart to meet the CRM expectations.

I own a center in the Philippines and we have expedia and travel advisor account in the past. We can start with $8/hour for 40hrs per week. If interested lets talk! Thanks! Kate

I am backed by 20 years experience in finance, accounting, and IT. As a CPA and PMP, I've made significant accomplishment in financial operations. On personal projects, I have grown my social media with relevant postings. I’m eager to discuss how I can add value to your team. This is the first time I am doing freelancing job and I do not have a track record in this platform, however, I am committed to give my best to prove my worth to whoever will give me the chance and opportunity. Thank you.