Zendesk工作

Scope covers integrations to Gmail, outlook, freshdesk, zohodesk, zendesk,, microsoft-teams,slack, hubspot, shopify, Jira, Intercom, Typeform

Scope covers integrations to Gmail, outlook, freshdesk, zohodesk, zendesk,, microsoft-teams,slack, hubspot, shopify, Jira, Intercom, Typeform

I am moving my company (6 agentes) drom one platform to the other. I need to move all the history on freshdesk to zendesk.

We are looking for an experienced developer to build an integration between GPT-3 and Zendesk. The integration will allow our customer service team to respond automatically to customer tickets using GPT-3. Responsibilities: Understand the capabilities of GPT-3 and learn how to use the OpenAI API Understand the Zendesk API and develop the integration between the two systems Design, build, and test the integration Collaborate with our customer service team to ensure the integration meets their needs Troubleshoot and fix any issues that arise during the development process Requirements: Strong experience with API integration, web development, and server-side programming Experience with HTML, CSS, and JavaScript for web development Experience with PHP and Node.js for server-sid...

I have a possible future project but need to confirm if zendesk + charge desk can do what we want to do. We want the following ability from a chat app - Ticketing - Ability to Charge the user within the chat - Invoice to be created from the charge and receipt sent when the charge is paid - no payment gateway has been selected yet - no CMS has been selected yet

...breakpoints for tablet and mobile experience 6. Develop landing pages atleast 5 Integration 7. Chatbot integration 8. Integrate Search Engine Optimization best practices to increase visibility in popular search engines such as Google, Bing, Yandex, Duckduckgo, 9. Integrate website into WordPress content management system 10. Integrate Google analytics software 11. Integration with Salesforce and Zendesk 12. Mobile friendly for Android and Apple 13. In the end, hosting the new website on our prefered hosting. ...

We're launching a new version of our customer interaction software () and need a content writer to create blogs, landing pages, and social media posts. You MUST have the following experience to be conside...launching a new version of our customer interaction software () and need a content writer to create blogs, landing pages, and social media posts. You MUST have the following experience to be considered. - Good examples of prior blogs - Knowledge of the SaaS market and business model - Past work with software companies - An understanding of the customer service automation space (ZenDesk, Salesforce, FreshDesk, Egain, Verint, and other companies in this space) If you have the ability to also prepare and present product demos that would be a huge plus.

I need a customer service representative for my eCommerce business who can respond to customer emails. The job is 4 hours a day for 5 days a week. Experience in using freshdesk or Zendesk is an asset.

We are launching our Saas product that has the following functionalities: 1. End to End ERP system 2. HR and payroll Management 3. Collaborate with other businesses. 4. Day to Day task and field force management We need a name for this Saas product. Some references are below 1. Workday 2. Freshworks 3. Zendesk 4. Darwinbox 5. Salesforce The name must be short and chachy, also .com domain name must be available for the suggested name.

Hi, we're online electronics accessory retailer, due to the business expanding, we need to find online help desk person to handle the pre-sale and aftersale enquiries from the customers. Tasks to fulfill: replying customer through different ticket platform, such as Zendesk, eBay or Amazon. Response & Answer the customers' enquiry in time. For urgent enquiries, please notify the team in time. Doing online listing product task when required. Please note, this role will be a long-term role, working hour will be around 2-3 hours/per day. $8/per hour will be paid. The applicants needs to be: 1. Good English Writing & reading skills. ...

We are looking for a developer who can pull data from zendesk api. we have a lot of records you need to write script and pull of them

Need an app for Zendesk that will allow us to have all side messages come from a different domain than emails on the main ticket. We have been able to do this by switching the “from” email back and forth manually using the app below but need to be able to automate this to ensure the right email is utilized 100% of the time. Example of what we are trying to achieve without any manual changes is below: All ticket communications come from help @ All side messages come from: legal @

hi I want a quotation for each of the following themes 1- 2 - 3- Themes will be uploaded and utilized in Zendesk help center if you are familiar with Zendesk you will understand my request

We are looking for a developer who is experienced with building Shopify apps to work with zendesk api and open api and build an interface where customer service questions sent to us via email, chat, or text. This will require knowledge of the Shopify API, OpenAI API, and Zendesk. Which will all be connected via api Give details of the apps you have built in shopify

Hello. I’m looking for someone who can train me in Zendesk. I’m trying to create and implement a Zendesk bot and need help. Please submit quotes with your hourly rates. Thank you.

Chat requires public help center to present articles, we need the chat to be able to read and recommend the private articles as well, for logged in users. hyperlinks can't be edited to have custom text - chat can share links but in RAW format only, we need it to be able to send user friendly links as well. Form Forms only recommend articles in the "description" field - we want the form to recommend articles from the subject field as well, so users wont need to fill it all before getting any recommendation. Search bar If no results, recommend a form submission based on the keyword, for example, if the user type " I forgot my password" and there is no article found, system should direct to the user to the IT form in order to submit a ticket. Right now, it redire...

We are looking for a developer who is experienced with building Shopif...apps and is ready to take on a new project. We want to build an application on Shopify that is trained on a language model using OpenAI GPT 3, and can answer customer service questions sent to us via email, chat, or text. This will require knowledge of the Shopify API, OpenAI API, and APIs for support tools such as Zendesk. We will need the application to have webhooks/triggers for events in Shopify/Zendesk, pull data from the model trained using OpenAI, and respond via Zendesk API. It will also need a business facing UI that allows businesses/clients to upload data for training their own model (customer service interactions, knowledge base, FAQs) as well allow for programmed automatic respons...

I need to create several KPI related reports in Zendesk and need a professional who is extremely skilled in creating reports

Hello. I need someone to help me customize Zendesk for my website. I need you to create 3 different scenarios that customers may have. Please include how much experience you have with Zendesk in your proposal, and the estimated price. I've attached a file with example conversations. Thank you. The website is healthcareintermediaries.com. Zendesk has already been installed, and it just needs a little editing.

Looking for developer who has experience in integrating zendesk chat authentication. Please bid only experienced developer.

You must have prior experience with Customer support and great communication skills. You will be working Monday to Saturday for 6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

Hello, We are fast paced, fast growing company. We have 10's of thousands of leads coming in through multiple forms into CRM and into google sheets. I am looking for someone to: Manages and oversees incoming leads. Researches, tracks, maintains, and updates leads. Organizes and analyzes leads and converts them into meaningful data. Builds clear and detailed and in-depth wo...Generates and maintains a lead generation database. Conducts customer research. Prepares and executes customer or market surveys to gather data and information about potential leads and market trends. Develops a strong knowledge of company products and services to steer and facilitate the sales process. Provides accurate and timely information to management. Performs other tasks as needed. Copper Zendesk ...

looking for someone to help us set up zendesk so that we can queue our work.

In Watson we are looking for native portuguese speakers to join our incredible live support team. You will... -Give live support to Watson users and customers (restaurants) by call or messaging -Supervise that assigned orders complete e...customers (restaurants) by call or messaging -Supervise that assigned orders complete each of the phases of the delivery process -Communicate with delivery people, users or restaurants to solve any incident Requirements: -Native level of Portuguese -High english level -Previous experience in a similar position, preferably in a food delivery company -Fluent management of support tools (aircall, zendesk, discord, whatsapp etc.) -High resolution capacity Bonus points: -Have worked in a food delivery company -High level of Spanish

I need a Platform that is integrated with Bexio so my customers can directly place an order and it will make a bill. Please before bid here is bexio website : , try to read all api documentation. - A platform where my customers can order. - Creating a bill and sending the bill truth email. - Making us a notification of order. - For making an...email. - Making us a notification of order. - For making an account we have to verify all the informations - Its a B2B platforme so we can't creat an account without an human verification first. - We have different kind of product already set on our bexio account. - Promo code for client so my client can get discount on their order. - Live tchat & tickets (We will maybe use Zendesk so you will need to make the zendesk...

Add features to existing SaaS Application built in NextJS with Firestore. Tech Stack: NextJS, ReactJS, Firestore/Firebase, SMTP Mail knowledge The application is aiming to provide the same features that Zendesk (Support Plan) provide, at a cheaper and more accessible cost. Stripe billing and Subscriptions knowledge is ideal as this is a critical part of the system. Unfortunately I do not have time to add the necessary features to this application for the projected release date of the Start of February 2023. Features that need adding: - Mail Incoming/Outgoing for individual tickets (Client adds an email address & SMTP details to catch/send/receive email data that will be added to the chat display for each ticket in the system) Ideally the user will input their email and smtp d...

Add features to existing SaaS Application built in NextJS with Firestore. Tech Stack: NextJS, ReactJS, Firestore/Firebase, SMTP Mail knowledge The application is aiming to provide the same features that Zendesk (Support Plan) provide, at a cheaper and more accessible cost. Stripe billing and Subscriptions knowledge is ideal as this is a critical part of the system. Unfortunately I do not have time to add the necessary features to this application for the projected release date of the Start of February 2023. Features that need adding: - Mail Incoming/Outgoing for individual tickets (Client adds an email address & SMTP details to catch/send/receive email data that will be added to the chat display for each ticket in the system) Ideally the user will input their email and smtp d...

Hi I need an application that allows you to chat from one person to another person in a group. This is for a company that provide customer support software for their clients. Think of it as a zendesk. This has to be written in java using firebase, and as for testing app, I prefer this is written in Java android studio. Please only apply if you have already had working sample, so you dont have to write it from the scratch again! It does need to have admin, and then admin can do these following: 1. create "customer support" user 2. create "client" user 3. delete customer and clients 4. create a group that consist of many clients to chat together inside Features: 1. user can signin as a guest to ask things 2. when individual chat is given to the support, regardle...

We operate speech therapy clinics in Germany. We’ve grown a lot in the past year and now need to implement a ticketing and CRM software to improve our processes. Since we work with patient data, it’s important than any solution complies with GDPR regulations. We have two problems to solve: 1) We wa...needs one system to respond to the tickets and solve them a. Our aim is to resolve tickets faster, be able to have multiple people work independently on the tickets IT landscape: We work with Wordpress (website), Placetel (cloud phone – open to switch to Aircall e.g.), MS Teams (for internal comms) and are open to work with any GDPR compliant CRM/ Ticketing solution. We’ve played around with Zendesk, Hubspot, Zoho, Freshworks. Timeline: We’d like to imp...

You must have prior experience with Customer support and great communication skills. You will be working Monday to Saturday for 6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

We are in need of a technical Zendesk Associate who can help us build out, optimize, and troubleshoot Zendesk ticketing system workflows. This also includes building out Explore reporting, adjusting SLAs, installing new tools in the market place, and working in the sandbox to show proof of concept before something goes live. We are looking for a guru who we can work with closely over the coming 2-5 months. This hire will be freelance but is someone we hope to make a key part of our team in building out the Zendesk instance for out company. No newbies please, we are looking for creative, experienced, and efficient technical support.

Need something like 'zendesk' for Japanese market..Zendesk is a complete customer service solution that's easy to use and scales with your business. Zendesk Sales CRM enhances productivity, processes, and pipeline visibility for sales teams. Reference link:

only apply if you know zendesk chat on android. I need the app upgraded to the latest dependencies as well as other only going issues. Please send me a message and tell me about your experience.

Zendesk expert needed for integrating admin support chat in the existing website. More details will be shared via chatting. Please bid only you are an expert.

We're looking for Tech Support Agents. We use Zendesk for Customer Service Portal. For this project' you must have a computer that can remotely access the ticketing system and a headset for answer calls. Good level of English Speaking is required for answering incoming calls and communicating with customers. This job is not a short time job. Applicants must be able to work for at least 5 hours on workdays. Time Zone: EST (GMT -5) Project description: - Using Zendesk ticket system, - Organizing the tickets and filling the informations about request, - Answering calls from customers and answering technical questions, - Checking the live chat system on the website and meeting the requests coming from it, - Transferring Tier 2 and higher technical support requests ...

We have 10 clients that need to schedule services with us through zendesk. We are a smal company and there will only be 5-10 triggers. I need someone to do the implementation. Only experienced devs need apply. Reviews required for consideration.

customization basically. workflows, bot configuration, automation, all that stuff

We are looking for developer to manually connect Typeform to our Zendesk in order to work similarly to Zapier. What we need to happen is every time someone submits a specific Form on our Typeform it needs to update the corresponding ticket with the information submitted by the customer. We would need some of the info submitted to be updated on an excel spreadsheet. Please get back to us so we can discuss this further.

zapier use to work to create zap, even thou test works perfectly fine, it does not automatically do the zap when new leads are coming through

...audiences in their daily emails, easily promote and market yourself with just a few clicks. About the job: We're looking for a full time remote Support agent to join our team permanently. Someone who thinks out of the box for creative solutions and has a technical mind with computer savvy skills. The day-to-day will include an 8-hour shift working remotely answering chats and emails through Zendesk, reporting bugs to our developers, and troubleshooting technical issues on online video meetings. Requirements: Mother tongue level English Proficient knowledge of Gmail and Outlook (added plus for experience with Mac Mail) A stable internet connection and a quiet environment Team player Past experience in a technical support or customer support role in a SaaS company Work ...

Hi We would like to redesign our website (https//) from scratch. It has to complete on commited deadline. Preference will be given to companies (not individuals) who has experience in developing websites for IT companies. Ye...) from scratch. It has to complete on commited deadline. Preference will be given to companies (not individuals) who has experience in developing websites for IT companies. Yearly SLA shall should start after the completion for any changes requested. Tasks would include 1. Fresh pictures, contents and video 2. SEO friendly and boosts sales 3. Integration with Salesforce and Zendesk 4. Develop landing pages atleast 5 5. Mobile friendly for Android and Apple 6. In the end, hosting the new website on our prefered hosting.

...customer oriented and passionate about helping people. You understand the importance of offering excellent customer service by taking the person, as well as their problem, into account. You are patient and can quickly understand the overall situation of the user. • You have great presentation skills and you have previous experience in a customer service and/or sales role using software tools such as Zendesk is a plus, but not essential. • You are autonomous, you can multi-task and you can make good decisions under time pressure. • You have strong attention to detail and are very organized. • You are naturally tech savvy and spend a fair amount of your time online. You can quickly understand how an app works and quickly learn how to use new software. • ...

We are in need of a technical Zendesk Associate who can help us build out, optimize, and troubleshoot Zendesk ticketing system workflows. This also includes building out Explore reporting, adjusting SLAs, installing new tools in the market place, and working in the sandbox to show proof of concept before something goes live. We are looking for a guru who we can work with closely over the coming 2-5 months. This hire will be freelance but is someone we hope to make a key part of our team in building out the Zendesk instance for out company. No newbies please, we are looking for creative, experienced, and efficient technical support.

Hi Kaushik P., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

Hi Manassés G., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

Hi Arkadiusz S., I noticed your profile and would like to discuss my project with you. I am looking to build out a customized Zendesk platform for our website. Please do not accept the project until we have a discussion and come to an agreement. Thank you.

We are in need of a technical Zendesk Associate who can help us build out, optimize, and troubleshoot Zendesk ticketing system workflows. This also includes building out Explore reporting, adjusting SLAs, installing new tools in the market place, and working in the sandbox to show proof of concept before something goes live. We are looking for a guru who we can work with closely over the coming 2-5 months. This hire will be freelance but is someone we hope to make a key part of our team in building out the Zendesk instance for out company. No newbies please, we are looking for creative, experienced, and efficient technical support.

Only looking for serious people who already have experience in customer support and write word orange at the start of your proposal You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh, India and Pakistan please don't apply Thanks

You must have prior experience with Customer support and great communication skills. You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks

You will be working Monday to Saturday for 4-6 hours daily. This is a monthly based job. Having experience with Zendesk is preferred. People from India, Nigeria, Bangladesh and Pakistan please don't apply Thanks